El Tucano Resort & Thermal Spa Quesada , Quesada (Alajuela) ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room

Max:

3 persons

240 sq. feet

Bed options:

1 Single Bed or 1 Double Bed

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Junior Suite

Max:

4 persons

345 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Air conditioning

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Double Room

Max:

3 persons

345 sq. feet

Bed options:

1 Double bed

Garden view

Bathtub

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Quesada (Alajuela) 4.5 mi

Airports

Aeropuerto de La Fortuna (fon) 22.4 mi

Juan Santamaria International (SJO) 52.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Hot Springs

I absolutely loved the hot springs at the resort! The pools are heated naturally by mineral springs, which makes them perfect for relaxing after a long day of exploring. It felt magical to soak in the warm water while surrounded by the beautiful rainforest. Highly recommend it for anyone looking for a serene escape!

Amanda27. United States, 2024-03-15Read full review on

Delicious Buffet Experience

The dining experience here was great! I particularly enjoyed the breakfast buffet, which had a wonderful variety of fresh fruits, scrambled eggs, and local delicacies like rice and beans. Every meal was good, and the beautiful dining area next to the river added to the charm of our meals.

George89. Australia, 2024-05-30Read full review on

Fun Sports Facilities

I was pleasantly surprised by the sports facilities available! They have a well-equipped gym and options to play tennis or mini-golf, which was really fun. I appreciated that the resort provided tennis rackets, making it easy to enjoy a game without any hassle.

Kyle_14. Canada, 2024-07-10Read full review on

Comfortable & Clean Rooms

The room I stayed in was comfortable and had great views of the surrounding nature. I loved waking up to the sound of birds and the sight of monkeys right outside my window! The air conditioning worked well, which was a relief after my daily adventures.

Andrew_92. United Kingdom, 2024-08-22Read full review on

What’s included

General

Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Currency exchange
Hairdresser
Fire extinguishers

Sports & Fitness

Fitness center
Hiking
Tennis court
Mini golf

Services

Paid airport shuttle
Room service
Car rental
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet

Spa & Leisure

Plunge pool
Seasonal outdoor pool
Seasonal indoor pool
Beach umbrellas
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Sitting area
Patio
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1

Map view

7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1

City landmarks

Church

La Marina Wildlife Rescue Center

1.4 mi

Ruta 140

Termales del Bosque

1.7 mi

Iglesia de San Juan

2.1 mi

INA - Unidad Regional Huetar Norte

2.4 mi

Iglesia de La Marina

2.4 mi

Iglesia de Corte

2.7 mi

Iglesia de San Luis

2.7 mi

Aguas Zarcas Church

2.8 mi

Aquas Zarcas Square

2.9 mi

Parque Nacional Juan Castro Blanco

2.9 mi

Stadiums

Estadio Carlos Ugalde Alvarez

4.0 mi

Church

Catedral de Ciudad Quesada

4.3 mi

Nearby

Ruta 140

El Tucano Resort

2600 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

60%

loved the resort and would return for another relaxing stay

Beautiful wildlife

Relaxing pools

Dated rooms

Poor front desk service

6.0/10

Guest rating

Rooms

5.8

Location

7.8

Service

5.2

Dining

5.0

Edward

United States of America, March 2025

6.2/10

I had a mixed experience at the hotel. The location is absolutely stunning, with lush natural surroundings and excellent wildlife viewing opportunities. The rooms were clean and quite comfortable, but I encountered issues with maintenance. Dining left much to be desired as it felt overpriced for the limited buffet options. The service was inconsistent; while some staff were friendly, my experience with the front desk was disappointing. Overall, it has great potential but needs improvement in service and dining variety.

Rooms

7.0

The rooms were clean and comfortable, though the first one I experienced had maintenance issues like a broken shower and non-functioning AC. After switching to a suite, the experience was better, albeit with some outlet problems.

Service

5.0

Service was hit or miss. While some staff were super friendly, I found the front desk to be much more serious and unhelpful during a payment inquiry, which was very frustrating.

Location

9.0

The hotel's location is perfect for nature lovers, surrounded by beautiful rainforest, a volcano, and natural thermal pools. It’s ideal for seeing wildlife up close.

Dining

5.0

Dining was not great, with a lack of variety and somewhat overpriced for the quality offered. The buffet was basic and did not live up to my expectations.

Facilities

6.0

The facilities, including pools heated with mineral springs, are beautiful but could have been better maintained as I encountered algae in one of the pools.

Dean

United States of America, December 2024

5.6/10

Our stay was quite an adventure, as we were excited to explore Costa Rica. While the hotel had some nice facilities and the pools looked inviting, the dining experience left a lot to be desired with limited options. The service was friendly overall, but the front desk staff could use some improvement. The location felt a bit crowded at times, but we did enjoy some beautiful surroundings.

Rooms

5.0

The rooms were dated and could definitely use some modern updates. We had a view from our room, but it lacked amenities like a mini-fridge or coffee maker, which would have been helpful.

Service

7.0

Most of the staff were attentive and friendly, but the front desk staff had a more serious demeanor, which was a bit off-putting.

Location

6.0

The location had beautiful trees and a small river nearby, although it was crowded with non-guests enjoying the facilities. It was really wonderful to spot toucans around.

Dining

5.0

The dining experience was lacking variety, and the food was not impressive for the price we paid. It really put a damper on our stay.

Facilities

6.0

The hotel offered nice facilities like large hot and cold pools, but the muddy paths made it less appealing. We didn't get to use the tennis court, which appeared neglected.

Ronald

United States of America, December 2024

6.4/10

This hotel has a beautiful natural setting with lovely grounds and the charm of wildlife like toucans. While the pools are pleasant, there are maintenance issues that can't be overlooked. The food can be hit or miss, and I had some trouble with my room, including water pressure issues. Overall, it's a decent place, but it could use better upkeep and improvements in service.

Rooms

6.0

Our room was furnished with two double beds and basic amenities, but it felt outdated and had some issues with water pressure during our stay.

Service

5.0

Service was a mixed bag; some staff were friendly, but I experienced slow service in the dining area, which made meals drag on.

Location

8.0

The hotel's location is stunning, surrounded by nature, and has access to amazing wildlife and beautiful scenery.

Dining

6.0

The dining options were mostly buffet-style with decent food, but I found the variety lacking during my stay.

Facilities

7.0

The hotel features several pools and a tennis court, but they could use more attention to keep them welcoming.

Sam

United States of America, November 2024

5.6/10

I had a mixed experience at the hotel. While the check-in was quick and the hot spring pools were a highlight, the rooms felt outdated and lacked basic amenities like air conditioning and modern updates. The dining options were decent but on the expensive side. Overall, the location was beautiful, but service issues left a bad taste in my mouth.

Rooms

5.0

The rooms were outdated and in need of modern updates, plus I missed having a mini fridge and a coffee maker since there was no room service.

Service

5.0

The service felt unwelcoming at times, like the staff was doing us a favor by letting us stay, which was disappointing.

Location

7.0

The location was lovely with great views and access to nature, although it felt a bit crowded due to outside visitors.

Dining

6.0

Dining was decent, though it felt overpriced, especially for the breakfast options.

Facilities

6.0

The hot spring pools were enjoyable, but the overall facilities seemed like they could use some TLC.

Stephen

United States of America, October 2024

6.2/10

The hotel is well-situated near a stunning rainforest and volcano area, perfect for wildlife viewing. The pools were warm and soothing, making for a refreshing experience. However, the dining options were costly with questionable quality, and the service at the front desk could be improved significantly during stressful situations. Additionally, the rooms felt dated and lacked basic amenities like a mini fridge.

Rooms

6.0

The rooms felt quite dated and could benefit from modern updates. They were furnished with two double beds, a dresser, and basic amenities, but the absence of a mini fridge or coffee maker was disappointing, especially with no room service available.

Service

5.0

The service from most staff was friendly and accommodating, but my experience at the front desk was frustrating, especially during a family emergency. Instead of understanding our situation, I felt blamed for a pending charge, which was unpleasant.

Location

9.0

The location was fantastic, nestled in the rainforest close to Arenal and other natural attractions. It was a great spot for viewing toucans and other wildlife nearby.

Dining

5.0

Dining was on the pricey side and not particularly impressive in quality. The buffet dinner felt overpriced for what was offered, and we opted to seek better dining options elsewhere during our stay.

Facilities

7.0

The facilities included nice pools that were warm and well-maintained, but I found the options limited for families and children. Some pool chairs were broken, which detracted from the experience.

Beautiful wildlife

Dated rooms