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Check-in
25Jun2025
Check-out
26Jun2025
Rooms and Guests2 Guests, 1 room
Key details

About Resort

7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1

El Tucano Resort & Thermal Spa offers thermal hot spring pools surrounded by lush nature, providing a unique wellness experience. This 4-star spa hotel features an extensive range of amenities, including a restaurant, bars, and a large spa offering various treatments. It is known for its authentic vibe and proximity to natural attractions.

Rooms & Amenities

Each of the 87 rooms at El Tucano Resort & Thermal Spa features cable TV, private bathrooms with free toiletries, and a wardrobe. Choices range from Standard Rooms to Junior Suites, some with living areas and views of the mountains. Junior Suites also provide additional comfort with spacious layouts and bright decor.

Dining & Event Options

Dining at El Tucano includes La Foresta Restaurant, which serves international cuisine, and two bars that provide a selection of cocktails and snacks. The hotel can accommodate events in its five banquet rooms, making it suitable for various celebrations and gatherings. Guests can enjoy meals in both indoor and alfresco settings.

Leisure & Wellness

El Tucano Resort & Thermal Spa features multiple pools fed by thermal waters, a spa offering an extensive range of treatments including massages and hydrotherapy, and outdoor activities such as mini-golf and hiking. The property is known for its relaxing environment and abundant wildlife. Guests can enjoy therapeutic benefits from the mineral-rich thermal baths, designed for health and relaxation.

Transport & Nearby Attractions

The hotel is 25 miles from Aeropuerto de La Fortuna and is accessible by private transport or arranged shuttles. Key attractions include La Marina Wildlife Rescue Center, located 1 miles away, and the Catedral de Ciudad Quesada, 4 miles from the resort. Guests arriving outside reception hours should notify the hotel in advance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room Mountain View
Max:
3 persons
240 sq. feet 
Bed options:
1 Single Bed or 1 Double Bed
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Junior Suite
Max:
4 persons
345 sq. feet 
Bed options:
2 King Size Beds
Garden view
Shower
Air conditioning
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Double Room Garden View
Max:
3 persons
345 sq. feet 
Bed options:
1 Double bed
Garden view
Bathtub
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Quesada (Alajuela) 4.5 mi
Airports
Aeropuerto de La Fortuna (fon) 22.4 mi
Juan Santamaria International (SJO) 52.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Currency exchange
  • Hairdresser
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Hiking
  • Tennis court
  • Mini golf

Services

  • Paid airport shuttle
  • Room service
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Plunge pool
  • Seasonal outdoor pool
  • Seasonal indoor pool
  • Beach umbrellas
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Hot spring bath
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1
Map view
7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1
Nearby
Ruta 140
El Tucano Resort
2600 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
Beautiful wildlife
Relaxing pools
Dated rooms
Poor front desk service
6.0/10
Guest rating
Rooms
5.8
Location
7.8
Service
5.2
Dining
5.0
Guest reviews
6.0/10
based on 5 reviews
7.6
7.6/10 based on 415 reviews
Edward
United States, March  2025
6.2/10

I had a mixed experience at the hotel. The location is absolutely stunning, with lush natural surroundings and excellent wildlife viewing opportunities. The rooms were clean and quite comfortable, but I encountered issues with maintenance. Dining left much to be desired as it felt overpriced for the limited buffet options. The service was inconsistent; while some staff were friendly, my experience with the front desk was disappointing. Overall, it has great potential but needs improvement in service and dining variety.

Rooms
7.0
The rooms were clean and comfortable, though the first one I experienced had maintenance issues like a broken shower and non-functioning AC. After switching to a suite, the experience was better, albeit with some outlet problems.
Service
5.0
Service was hit or miss. While some staff were super friendly, I found the front desk to be much more serious and unhelpful during a payment inquiry, which was very frustrating.
Location
9.0
The hotel's location is perfect for nature lovers, surrounded by beautiful rainforest, a volcano, and natural thermal pools. It's ideal for seeing wildlife up close.
Dining
5.0
Dining was not great, with a lack of variety and somewhat overpriced for the quality offered. The buffet was basic and did not live up to my expectations.
Facilities
6.0
The facilities, including pools heated with mineral springs, are beautiful but could have been better maintained as I encountered algae in one of the pools.
Dean
United States, December  2024
5.6/10

Our stay was quite an adventure, as we were excited to explore Costa Rica. While the hotel had some nice facilities and the pools looked inviting, the dining experience left a lot to be desired with limited options. The service was friendly overall, but the front desk staff could use some improvement. The location felt a bit crowded at times, but we did enjoy some beautiful surroundings.

Rooms
5.0
The rooms were dated and could definitely use some modern updates. We had a view from our room, but it lacked amenities like a mini-fridge or coffee maker, which would have been helpful.
Service
7.0
Most of the staff were attentive and friendly, but the front desk staff had a more serious demeanor, which was a bit off-putting.
Location
6.0
The location had beautiful trees and a small river nearby, although it was crowded with non-guests enjoying the facilities. It was really wonderful to spot toucans around.
Dining
5.0
The dining experience was lacking variety, and the food was not impressive for the price we paid. It really put a damper on our stay.
Facilities
6.0
The hotel offered nice facilities like large hot and cold pools, but the muddy paths made it less appealing. We didn't get to use the tennis court, which appeared neglected.
Ronald
United States, December  2024
6.4/10

This hotel has a beautiful natural setting with lovely grounds and the charm of wildlife like toucans. While the pools are pleasant, there are maintenance issues that can't be overlooked. The food can be hit or miss, and I had some trouble with my room, including water pressure issues. Overall, it's a decent place, but it could use better upkeep and improvements in service.

Rooms
6.0
Our room was furnished with two double beds and basic amenities, but it felt outdated and had some issues with water pressure during our stay.
Service
5.0
Service was a mixed bag; some staff were friendly, but I experienced slow service in the dining area, which made meals drag on.
Location
8.0
The hotel's location is stunning, surrounded by nature, and has access to amazing wildlife and beautiful scenery.
Dining
6.0
The dining options were mostly buffet-style with decent food, but I found the variety lacking during my stay.
Facilities
7.0
The hotel features several pools and a tennis court, but they could use more attention to keep them welcoming.
Sam
United States, November  2024
5.6/10

I had a mixed experience at the hotel. While the check-in was quick and the hot spring pools were a highlight, the rooms felt outdated and lacked basic amenities like air conditioning and modern updates. The dining options were decent but on the expensive side. Overall, the location was beautiful, but service issues left a bad taste in my mouth.

Rooms
5.0
The rooms were outdated and in need of modern updates, plus I missed having a mini fridge and a coffee maker since there was no room service.
Service
5.0
The service felt unwelcoming at times, like the staff was doing us a favor by letting us stay, which was disappointing.
Location
7.0
The location was lovely with great views and access to nature, although it felt a bit crowded due to outside visitors.
Dining
6.0
Dining was decent, though it felt overpriced, especially for the breakfast options.
Facilities
6.0
The hot spring pools were enjoyable, but the overall facilities seemed like they could use some TLC.
Stephen
United States, October  2024
6.2/10

The hotel is well-situated near a stunning rainforest and volcano area, perfect for wildlife viewing. The pools were warm and soothing, making for a refreshing experience. However, the dining options were costly with questionable quality, and the service at the front desk could be improved significantly during stressful situations. Additionally, the rooms felt dated and lacked basic amenities like a mini fridge.

Rooms
6.0
The rooms felt quite dated and could benefit from modern updates. They were furnished with two double beds, a dresser, and basic amenities, but the absence of a mini fridge or coffee maker was disappointing, especially with no room service available.
Service
5.0
The service from most staff was friendly and accommodating, but my experience at the front desk was frustrating, especially during a family emergency. Instead of understanding our situation, I felt blamed for a pending charge, which was unpleasant.
Location
9.0
The location was fantastic, nestled in the rainforest close to Arenal and other natural attractions. It was a great spot for viewing toucans and other wildlife nearby.
Dining
5.0
Dining was on the pricey side and not particularly impressive in quality. The buffet dinner felt overpriced for what was offered, and we opted to seek better dining options elsewhere during our stay.
Facilities
7.0
The facilities included nice pools that were warm and well-maintained, but I found the options limited for families and children. Some pool chairs were broken, which detracted from the experience.
Beautiful wildlife
Dated rooms
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Check-in
25Jun2025
Check-out
26Jun2025
Rooms and Guests2 Guests, 1 room